Hackers Activate Automatic Defrosting In Supermarket Fridges Across Europe
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A French supermarket executive confirmed that a cyberattack had affected refrigeration facilities at several stores in his network. A report says Danfoss-made controls used by Intermarché, Leclerc and Coopérative U were targeted, with defrost settings, deliveries and electronic shelf pricing also reportedly affected. The precise scope, cause and impact have not been independently established in the source material.

A cyberattack affected refrigeration facilities at several stores in the Coopérative U network, the retailer’s president said Monday morning, as French media reports described disruption involving supermarket refrigeration controls. The incident matters because refrigeration failures can put temperature-sensitive food at risk; reports also said deliveries and electronic shelf pricing were affected, though the full scale and consequences have not been confirmed.

Dominique Schelcher, president of Coopérative U, said the attack had affected refrigeration production facilities at several stores in the network since the previous night. He said response teams had been mobilized to address the problem and that an investigation would follow. Schelcher described the incident as “extremely serious,” but the available account does not give a count of affected stores or identify the attackers.

Tom’s Hardware, citing French outlet La Dépêche, reported that several major retailers were targeted and that the incident involved Danfoss-made refrigeration controls used by Intermarché, Leclerc and Coopérative U. The report said some units had been set to continuously defrost at 50 degrees Celsius. That technical detail comes from reporting about the incident and is not independently verified in the supplied material.

The same report said delivery operations and in-store prices displayed through electronic shelf labels were also affected. It does not specify how many stores or deliveries were involved, how long any disruption lasted, whether food was discarded, or whether the pricing issue involved incorrect prices, delayed updates or unavailable labels.

At a glance
updateWhen: Reported Monday morning; the incident w…
The developmentA supermarket executive confirmed an overnight cyberattack affecting refrigeration facilities at several stores in his network, amid reports of broader disruption to French retailers.

Risks to Food and Store Operations

Refrigeration is a core operational system for grocery retailers, keeping chilled and frozen products within required temperature ranges. If control settings are altered or equipment is unavailable, stores may need to check temperatures, move stock, restrict sales or discard products. The source material does not confirm that food spoiled or that customers were exposed to unsafe products, so those outcomes should not be assumed.

Reports of possible effects on deliveries and electronic shelf labels suggest the incident may reach beyond the refrigeration equipment itself. If verified, disruption across these functions could complicate store operations and make it harder to keep inventory and displayed prices aligned. The reported breadth highlights the operational consequences of attacks on systems that support physical services, even when no customer data breach has been reported.

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Retailers Named in the Reports

The accounts name three French supermarket groups—Intermarché, Leclerc and Coopérative U—in connection with Danfoss refrigeration controls. Schelcher’s public statement specifically confirms an effect on several stores in Coopérative U’s network. The supplied reporting does not provide equivalent direct statements from Intermarché or Leclerc, nor does it establish that every retailer using the equipment was affected.

The distinction matters: a supplier’s equipment being named in a report does not by itself establish whether the incident began at the supplier, in a retailer’s systems, or through another route. No technical findings, attacker attribution or detailed account of how the controls were accessed are included in the available material. The source describes an ongoing incident, not a completed investigation.

“A cyberattack has been affecting the refrigeration production facilities of several stores in our network since last night.”

— Dominique Schelcher, president of Coopérative U

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Scope and Cause Still Unknown

The available information does not establish who carried out the attack, how the refrigeration controls were accessed, or whether the system settings were changed as described across all named retailers. It also does not confirm the total number of affected stores, the duration of the disruption, or whether deliveries and electronic shelf labels were affected at each chain.

There is no confirmed information in the supplied reports about food losses, customer safety, data theft, ransom demands or a broader compromise of retailer networks. The 50-degree defrost setting and the reported effects beyond refrigeration are attributed to media reporting; they should not be treated as independently verified findings. Further statements or investigation results may clarify these points.

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Retailer Response and Investigation

Coopérative U said response teams had been mobilized and that the incident would be investigated. The next key developments are likely to be updates from the affected retailers on store operations, the number of sites involved and any steps taken to verify refrigeration temperatures and protect stock.

Investigators’ findings would be needed to establish how the controls were affected and whether the same cause links the reported impacts on refrigeration, deliveries and electronic pricing. Until retailers or authorities publish further details, the incident’s full scope and any lasting effect on customers remain unresolved.

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Key Questions

Which supermarket groups were named in the reports?

Tom’s Hardware, citing La Dépêche, named Intermarché, Leclerc and Coopérative U. The direct confirmation quoted in the source material came from Coopérative U’s president and concerned several stores in that network.

Were supermarket fridges set to defrost at 50 degrees Celsius?

The report said units had been set to continuously defrost at 50 degrees Celsius. The supplied material does not include independent technical verification or establish that this setting affected every named retailer.

Were food safety problems confirmed?

No food spoilage, disposal or customer safety impact is confirmed in the available source material. Refrigeration disruption can create risks for temperature-sensitive stock, but the extent of any such impact remains unknown.

Did the attack affect deliveries and store prices?

Media reporting said deliveries and in-store pricing displayed through electronic shelf labels were also affected. The source does not detail the scale or duration of those disruptions, and retailers had not provided further confirmation in the material supplied.

Source: hn

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